SHIPPING & POLICIES

SHIPPING

We aim to pick and pack your poochies delicious treats as soon as possible. All orders are shipped within one working day of it being ordered. 

We will send a dispatch email as soon as your goods have been shipped, and you may also receive an email from our currier with a more accurate delivery date. 

Standard delivery for England and Wales are as follows:

Order under £45 - £4.20

Orders equal to or over £45 - FREE

All parcels are shipped first class with Royal Mail, and should arrive within 1-3 business days. 

INCORRECT / MISSING ITEMS

We work very hard to ensure the correct products are sent to customers, however if for any reason you have received the wrong item(s) or if you are missing any items then please send us an email so we can rectify the issue as soon as possible munchiesforyourpoochies@outlook.com 

DAMAGED ITEMS

We take extra care when packing our products to ensure they reach our customers in perfect condition, however if for any reason your item(s) turn up in an unsatisfactory condition please send us an email. 

EXCHANGE / REFUND

We do not offer refunds at this moment in time, however if you have an issue with a product we will happily exchange for another item. The product(s) must be returned in the original packaging, in an unopened state to the following address: Unit 12, Kensington Court, Kensington Road, Earlsdon, Coventry, CV56GG